:root{--bg: #F3ECE0;--panel: #FBF7F1;--panel-2: #F2EADD;--panel-3: #E6DAC8;--line: #E2D5C1;--text: #3A2D24;--muted: #6E5E50;--accent: #B4572F;--accent-text: #FFFFFF;--accent-soft: #F3DCCD;--ai: #E7ECDC;--warn: #9A6A12;--danger: #A8403A;--ok-bg: rgba(94,117,76,.15);--ok-text: #46592F;--warn-bg: rgba(154,106,18,.14);--warn-text: #7C5410;--danger-bg: rgba(168,64,58,.12);--danger-text: #8B332E;--ai-text: #4A5E3A;--bubble-in: #FFFFFF;--bubble-in-text: #3A2D24;--bubble-out: #EBD5C0;--bubble-out-text: #3A2D24;--bubble-ai: #E3E9D7;--chat-bg: #EFE5D3;--sombra: 0 1px 3px rgba(58,45,36,.09);--side-bg: #4A5640;--side-text: #F6EFE3;--side-muted: #C6CDB6;--side-active-bg: rgba(255,255,255,.16);--side-hover: rgba(255,255,255,.09);--side-line: rgba(255,255,255,.14);--brand-1: #FBF6EC;--brand-2: #EDB892;--brand-tag: #CDD3BD;--fonte-corpo: "Nunito Sans", "Segoe UI", system-ui, -apple-system, sans-serif, "Segoe UI Emoji", "Apple Color Emoji", "Noto Color Emoji";--fonte-conteudo: "Nunito Sans", "Segoe UI", system-ui, -apple-system, sans-serif, "Segoe UI Emoji", "Apple Color Emoji", "Noto Color Emoji";--fonte-titulo: "Fraunces", "Cormorant Garamond", Georgia, serif, "Segoe UI Emoji", "Apple Color Emoji", "Noto Color Emoji";--radius: 14px;--radius-sm: 10px}[data-tema=terra-noite]{--bg: #1E1813;--panel: #2A221B;--panel-2: #342B22;--panel-3: #40352A;--line: #4A3D30;--text: #F1E8DA;--muted: #BBAA94;--accent: #D9825A;--accent-text: #2A150B;--accent-soft: #5A3524;--ai: #2E3626;--warn: #E2B04A;--danger: #E3877B;--ok-bg: rgba(160,186,128,.16);--ok-text: #B9CFA0;--warn-bg: rgba(226,176,74,.16);--warn-text: #E9BF68;--danger-bg: rgba(227,135,123,.16);--danger-text: #F0A8A0;--ai-text: #B9CFA0;--bubble-in: #342B22;--bubble-in-text: #F1E8DA;--bubble-out: #5A3A28;--bubble-out-text: #F1E8DA;--bubble-ai: #2F3727;--chat-bg: #1A1510;--sombra: none;--side-bg: #15110D;--side-text: #F1E8DA;--side-muted: #B4A58F;--side-active-bg: rgba(217,130,90,.2);--side-hover: rgba(255,255,255,.06);--side-line: rgba(255,255,255,.09);--brand-1: #F1E8DA;--brand-2: #E8A27E;--brand-tag: #B4A58F}[data-tema=escuro]{--fonte-corpo: "Segoe UI", system-ui, -apple-system, sans-serif, "Segoe UI Emoji", "Apple Color Emoji", "Noto Color Emoji";--fonte-conteudo: "Segoe UI", system-ui, -apple-system, sans-serif, "Segoe UI Emoji", "Apple Color Emoji", "Noto Color Emoji";--fonte-titulo: "Segoe UI", system-ui, -apple-system, sans-serif, "Segoe UI Emoji", "Apple Color Emoji", "Noto Color Emoji";--radius-sm: 8px;--side-bg: var(--panel);--side-text: var(--text);--side-muted: var(--muted);--side-active-bg: var(--panel-3);--side-hover: var(--panel-2);--side-line: var(--line);--brand-1: #0fbfe8;--brand-2: #3d9be9;--brand-tag: #1aa8d8;--bg: #0b141a;--panel: #111b21;--panel-2: #202c33;--panel-3: #2a3942;--line: #22343d;--text: #e9edef;--muted: #9aaab3;--accent: #00a884;--accent-text: #06251d;--accent-soft: #005c4b;--ai: #0f3d38;--warn: #f0b429;--danger: #e5544b;--ok-bg: rgba(0,168,132,.16);--ok-text: #6ee7c0;--warn-bg: rgba(240,180,41,.16);--warn-text: #f0b429;--danger-bg: rgba(229,84,75,.16);--danger-text: #ff9a94;--ai-text: #7fe3d0;--bubble-in: #202c33;--bubble-in-text: #e9edef;--bubble-out: #005c4b;--bubble-out-text: #e9edef;--bubble-ai: #0f3d38;--chat-bg: #0b141a;--sombra: none;--radius: 10px}[data-tema=claro]{--fonte-corpo: "Segoe UI", system-ui, -apple-system, sans-serif, "Segoe UI Emoji", "Apple Color Emoji", "Noto Color Emoji";--fonte-conteudo: "Segoe UI", system-ui, -apple-system, sans-serif, "Segoe UI Emoji", "Apple Color Emoji", "Noto Color Emoji";--fonte-titulo: "Segoe UI", system-ui, -apple-system, sans-serif, "Segoe UI Emoji", "Apple Color Emoji", "Noto Color Emoji";--radius-sm: 8px;--side-bg: var(--panel);--side-text: var(--text);--side-muted: var(--muted);--side-active-bg: var(--panel-3);--side-hover: var(--panel-2);--side-line: var(--line);--brand-1: #0fbfe8;--brand-2: #3d9be9;--brand-tag: #1aa8d8;--bg: #eef1f3;--panel: #ffffff;--panel-2: #f2f5f7;--panel-3: #e4e9ed;--line: #d6dde2;--text: #16232b;--muted: #4f606b;--accent: #00785a;--accent-text: #ffffff;--accent-soft: #d4f2e6;--ai: #e2f4ef;--warn: #8a5b00;--danger: #b3271a;--ok-bg: rgba(0,120,90,.12);--ok-text: #00604a;--warn-bg: rgba(138,91,0,.12);--warn-text: #7a5000;--danger-bg: rgba(179,39,26,.12);--danger-text: #96241a;--ai-text: #0b6b57;--bubble-in: #ffffff;--bubble-in-text: #16232b;--bubble-out: #d4f2e6;--bubble-out-text: #10372b;--bubble-ai: #e2f4ef;--chat-bg: #e7ebee;--sombra: 0 1px 2px rgba(16,35,45,.07)}[data-tema=windows-escuro]{--fonte-corpo: "Segoe UI", system-ui, -apple-system, sans-serif, "Segoe UI Emoji", "Apple Color Emoji", "Noto Color Emoji";--fonte-conteudo: "Segoe UI", system-ui, -apple-system, sans-serif, "Segoe UI Emoji", "Apple Color Emoji", "Noto Color Emoji";--fonte-titulo: "Segoe UI", system-ui, -apple-system, sans-serif, "Segoe UI Emoji", "Apple Color Emoji", "Noto Color Emoji";--radius-sm: 8px;--side-bg: var(--panel);--side-text: var(--text);--side-muted: var(--muted);--side-active-bg: var(--panel-3);--side-hover: var(--panel-2);--side-line: var(--line);--brand-1: #0fbfe8;--brand-2: #3d9be9;--brand-tag: #1aa8d8;--bg: #1c1c1c;--panel: #272727;--panel-2: #323232;--panel-3: #3d3d3d;--line: #3f3f3f;--text: #ffffff;--muted: #a8a8a8;--accent: #60cdff;--accent-text: #00243b;--accent-soft: #0e4a6b;--ai: #2b3a44;--warn: #fce100;--danger: #ff99a4;--ok-bg: rgba(96,205,255,.16);--ok-text: #8fddff;--warn-bg: rgba(252,225,0,.14);--warn-text: #fce100;--danger-bg: rgba(255,153,164,.14);--danger-text: #ff99a4;--ai-text: #a8d8ee;--bubble-in: #323232;--bubble-in-text: #ffffff;--bubble-out: #0e4a6b;--bubble-out-text: #eaf7ff;--bubble-ai: #2b3a44;--chat-bg: #1c1c1c;--sombra: none}[data-tema=windows-claro]{--fonte-corpo: "Segoe UI", system-ui, -apple-system, sans-serif, "Segoe UI Emoji", "Apple Color Emoji", "Noto Color Emoji";--fonte-conteudo: "Segoe UI", system-ui, -apple-system, sans-serif, "Segoe UI Emoji", "Apple Color Emoji", "Noto Color Emoji";--fonte-titulo: "Segoe UI", system-ui, -apple-system, sans-serif, "Segoe UI Emoji", "Apple Color Emoji", "Noto Color Emoji";--radius-sm: 8px;--side-bg: var(--panel);--side-text: var(--text);--side-muted: var(--muted);--side-active-bg: var(--panel-3);--side-hover: var(--panel-2);--side-line: var(--line);--brand-1: #0fbfe8;--brand-2: #3d9be9;--brand-tag: #1aa8d8;--bg: #f3f3f3;--panel: #ffffff;--panel-2: #f9f9f9;--panel-3: #ededed;--line: #e0e0e0;--text: #1b1b1b;--muted: #5d5d5d;--accent: #0067c0;--accent-text: #ffffff;--accent-soft: #cfe4fa;--ai: #eaf2fb;--warn: #8a5200;--danger: #c42b1c;--ok-bg: rgba(0,103,192,.12);--ok-text: #004f92;--warn-bg: rgba(138,82,0,.12);--warn-text: #7a4900;--danger-bg: rgba(196,43,28,.12);--danger-text: #a01c10;--ai-text: #14508c;--bubble-in: #ffffff;--bubble-in-text: #1b1b1b;--bubble-out: #cfe4fa;--bubble-out-text: #11324f;--bubble-ai: #eaf2fb;--chat-bg: #eaeaea;--sombra: 0 1px 2px rgba(0,0,0,.08)}[data-tema=alto-contraste]{--fonte-corpo: "Segoe UI", system-ui, -apple-system, sans-serif, "Segoe UI Emoji", "Apple Color Emoji", "Noto Color Emoji";--fonte-conteudo: "Segoe UI", system-ui, -apple-system, sans-serif, "Segoe UI Emoji", "Apple Color Emoji", "Noto Color Emoji";--fonte-titulo: "Segoe UI", system-ui, -apple-system, sans-serif, "Segoe UI Emoji", "Apple Color Emoji", "Noto Color Emoji";--radius-sm: 8px;--side-bg: var(--panel);--side-text: var(--text);--side-muted: var(--muted);--side-active-bg: var(--panel-3);--side-hover: var(--panel-2);--side-line: var(--line);--brand-1: #0fbfe8;--brand-2: #3d9be9;--brand-tag: #1aa8d8;--bg: #000000;--panel: #000000;--panel-2: #1a1a1a;--panel-3: #262626;--line: #ffffff;--text: #ffffff;--muted: #dcdcdc;--accent: #ffff00;--accent-text: #000000;--accent-soft: #1aebff;--ai: #1a1a1a;--warn: #ffff00;--danger: #ff8f8f;--ok-bg: #000000;--ok-text: #3ff23f;--warn-bg: #000000;--warn-text: #ffff00;--danger-bg: #000000;--danger-text: #ff8f8f;--ai-text: #1aebff;--bubble-in: #1a1a1a;--bubble-in-text: #ffffff;--bubble-out: #000000;--bubble-out-text: #1aebff;--bubble-ai: #000000;--chat-bg: #000000;--sombra: none}[data-tema=alto-contraste] .card,[data-tema=alto-contraste] .bubble,[data-tema=alto-contraste] .kpi,[data-tema=alto-contraste] .fieldset,[data-tema=alto-contraste] .pill{border:1px solid var(--line)}[data-tema=alto-contraste] .nav a.active{outline:2px solid var(--accent)}*{box-sizing:border-box}html,body,#root{height:100%;margin:0}body{font-family:var(--fonte-corpo);background:var(--bg);color:var(--text);font-size:14px}a{color:inherit;text-decoration:none}button{font-family:inherit;font-size:14px;cursor:pointer}input,select,textarea{font-family:inherit;font-size:14px;color:var(--text);background:var(--panel-2);border:1px solid var(--line);border-radius:8px;padding:9px 11px;width:100%}input:focus,select:focus,textarea:focus{outline:none;border-color:var(--accent)}textarea{resize:vertical;min-height:70px;transition:height .12s ease}label{display:block;font-size:12px;color:var(--muted);margin-bottom:5px}.campo-linha-unica{min-height:38px;resize:none;overflow:hidden;white-space:pre-wrap;word-break:break-word}.shell{display:flex;height:100%}.sidebar{width:232px;flex-shrink:0;background:var(--side-bg);border-right:1px solid var(--side-line);display:flex;flex-direction:column}.brand{padding:18px 16px 14px;border-bottom:1px solid var(--side-line)}.brand h1{font-size:16px;margin:0;letter-spacing:.3px}.brand small{color:var(--muted);font-size:11px}.brand-row{display:flex;align-items:center;gap:10px}.brand-logo{width:38px;height:38px;border-radius:10px;flex-shrink:0;object-fit:cover}.brand-name{line-height:1.1;white-space:nowrap}.brand-name b{font-weight:700;color:var(--brand-1)}.brand-name span{font-weight:400;font-style:italic;color:var(--brand-2)}.brand .brand-name{font-size:19px}.brand-tag{display:block;white-space:normal;letter-spacing:.01em;font-weight:400;line-height:1.35;color:var(--brand-tag)}.brand small.brand-tag{margin-top:8px;font-size:10px;letter-spacing:0;white-space:nowrap;color:var(--brand-tag)}.login p.sub.brand-tag{color:var(--brand-tag)}[data-tema=claro] .brand-name b{color:#0a86ad}[data-tema=claro] .brand-name span{color:#2b6fbd}[data-tema=claro] .brand small.brand-tag,[data-tema=claro] .login p.sub.brand-tag{color:#0a86ad}.acct{margin:12px 12px 4px;padding:10px 12px;background:var(--panel-2);border-radius:var(--radius);border:1px solid var(--line)}.acct .n{font-size:13px;font-weight:600}.acct .r{font-size:11px;color:var(--muted);text-transform:capitalize}.avatar-circle{border-radius:50%;flex-shrink:0;overflow:hidden;display:grid;place-items:center;background:var(--accent);color:#fff;font-weight:700;text-transform:uppercase}.avatar-circle img{width:100%;height:100%;object-fit:cover}.nav{flex:1;overflow-y:auto;padding:8px}.nav a{display:flex;align-items:center;gap:9px;padding:9px 11px;border-radius:var(--radius-sm);color:var(--side-muted);font-size:13px;margin-bottom:2px}.nav a:hover{background:var(--side-hover);color:var(--side-text)}.nav a.active{background:var(--side-active-bg);color:var(--side-text);font-weight:600}.nav .ico{width:16px;text-align:center;opacity:.9}.ico-estrela-agente{color:#f0b429;opacity:1;text-shadow:0 0 6px rgba(240,180,41,.45)}.nav .tag{margin-left:auto;background:var(--warn);color:var(--bg);font-size:10px;font-weight:700;padding:1px 6px;border-radius:9px}.sidebar-foot{padding:12px;border-top:1px solid var(--side-line)}.copyright{font-size:9.5px;color:var(--side-muted);line-height:1.4;margin-top:8px;text-align:center;opacity:.75}.main{flex:1;min-width:0;display:flex;flex-direction:column;overflow:hidden}.page{flex:1;overflow-y:auto;padding:22px 26px 40px}.page-head{margin-bottom:18px}.page-head h2{margin:0 0 4px;font-size:19px}.page-head p{margin:0;color:var(--muted);font-size:13px}.card{background:var(--panel);border:1px solid var(--line);border-radius:var(--radius);padding:16px;box-shadow:var(--sombra)}.grid{display:grid;gap:14px}.g2{grid-template-columns:repeat(auto-fit,minmax(260px,1fr))}.g3{grid-template-columns:repeat(auto-fit,minmax(210px,1fr))}.g4{grid-template-columns:repeat(auto-fit,minmax(165px,1fr))}.row{display:flex;gap:10px;align-items:center}.row.wrap{flex-wrap:wrap}.spread{display:flex;justify-content:space-between;align-items:center;gap:12px}.muted{color:var(--muted)}.small{font-size:12px}.mt{margin-top:14px}.mb{margin-bottom:14px}.btn{background:var(--accent);color:var(--accent-text);border:none;font-weight:600;padding:9px 15px;border-radius:8px;white-space:nowrap}.btn:hover{filter:brightness(1.08)}.btn.ghost{background:var(--panel-2);color:var(--text);border:1px solid var(--line);font-weight:500}.btn.ghost:hover{background:var(--panel-3)}.btn.sm{padding:6px 11px;font-size:12px}.btn:disabled{opacity:.45;cursor:not-allowed}.qr-acoes button{background:none;border:none;padding:2px 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.v{color:#7e9a5f}.pill{display:inline-block;padding:2px 9px;border-radius:20px;font-size:11px;background:var(--panel-3);color:var(--muted)}.pill.ok{background:var(--ok-bg);color:var(--ok-text)}.pill.warn{background:var(--warn-bg);color:var(--warn-text)}.pill.bad{background:var(--danger-bg);color:var(--danger-text)}.pill.ai{background:var(--bubble-ai);color:var(--ai-text)}.bar{height:6px;background:var(--panel-3);border-radius:6px;overflow:hidden}.bar>i{display:block;height:100%;background:var(--accent)}.bar.warn>i{background:var(--warn)}table{width:100%;border-collapse:collapse}th,td{text-align:left;padding:9px 8px;border-bottom:1px solid var(--line);font-size:13px}th{color:var(--muted);font-weight:500;font-size:12px}.tabs{display:flex;gap:4px;border-bottom:1px solid var(--line);margin-bottom:14px}.tabs button{background:none;border:none;color:var(--muted);padding:9px 13px;border-bottom:2px solid transparent;font-size:13px}.tabs button.active{color:var(--text);border-bottom-color:var(--accent)}.banner{border:1px solid var(--line);border-left:3px solid var(--warn);background:var(--warn-bg);padding:11px 14px;border-radius:8px;font-size:13px}.banner.info{border-left-color:var(--accent);background:var(--ok-bg)}.login-wrap{height:100%;display:grid;place-items:center;background:radial-gradient(1200px 500px at 50% -10%,var(--panel-2),var(--bg))}.login{width:360px;background:var(--panel);border:1px solid var(--line);border-radius:14px;padding:26px}.login h1{margin:0 0 4px;font-size:20px}.login p.sub{margin:0 0 20px;color:var(--muted);font-size:13px}.login .field{margin-bottom:13px}.login .err{color:var(--danger-text);font-size:13px;margin-bottom:10px}.demo{margin-top:18px;padding-top:14px;border-top:1px solid var(--line);font-size:12px;color:var(--muted);line-height:1.7}.inbox{display:flex;height:100%;min-height:0}.conv-list{width:330px;flex-shrink:0;border-right:1px solid var(--line);background:var(--panel);display:flex;flex-direction:column}.conv-list .head{padding:12px;border-bottom:1px solid var(--line)}.conv-list .filters{display:flex;gap:6px;margin-top:9px;align-items:center}.conv-list .filters button{background:var(--panel-2);border:1px solid var(--line);color:var(--muted);border-radius:999px;padding:6px 12px;font-size:12px;white-space:nowrap;cursor:pointer}.conv-list .filters button:hover{background:var(--panel-3)}.conv-list .filters button.active{background:var(--accent);color:var(--accent-text);border-color:transparent;font-weight:600}.filtro-menu{position:absolute;top:calc(100% + 6px);left:0;z-index:30;padding:6px;width:max-content;min-width:170px;display:flex;flex-direction:column;gap:2px}.filtro-menu button{width:100%;text-align:left;background:none;border:none;color:var(--text);padding:8px 10px;border-radius:6px;font-size:12.5px;white-space:nowrap;cursor:pointer}.filtro-menu button:hover{background:var(--panel-3)}.filtro-menu 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